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November 25, 2018

Should You Pay When Attacked By Ransomware?

No one likes to admit when they are attacked, the emotions you would be going through. I ask though could you survive with a loss of the data or?should you pay when attacked by Ransomware?

Being a victim of Ransomware wouldn’t be something any of us want to face. Your files getting encrypted and suddenly becoming faced with a dilemma of should we pay or not? Studies have shown 70% of business are paying to get their data back but not all cyber criminals return the encryption keys. Before you make a decision, consider these key facts.

Can You Trust Them?

You are dealing with cyber criminals after all. They used an infection to encrypt your data and now you are relying on [...]

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November 23, 2018

5 Reasons to choose Managed Services over an in-house IT team

When starting or running your business it can seem the obvious step to hire an in-house IT team but it might not be the best idea. We show you?5 Reasons to choose Managed Services over an in-house IT team

Most SMEs have a modest budget to spend on IT, but if you consider the cost of hiring a full IT team the comparison between hiring an in-house team versus using a Managed Services company becomes very clear. There are benefits to hiring a full team to sit in a cosy office waiting for you to need their support. But during the downtime the team could be searching for new things to do, there is nothing worse than staff being paid to do nothing.

There is an argument that there [...]

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October 14, 2018

When You Should And How To Reset Mac PRAM / NVRAM

How To Reset Your PRAM

Often when troubleshooting a Mac we either reset the SMC?or we may have to resort to other troubleshooting techniques. We show you when you should and how to reset Mac PRAM.

What is PRAM? What is NVRAM?

PRAM stands for Parameter RAM, and it holds assorted information about your Mac so that it functions to spec according to Apple

NVRAM stands for Non Volatile Random Access Memory, and it serves the same purpose as PRAM in that it stores information on a memory chip pertaining to various features.

In no particular order, here are some things stored in PRAM / NVRAM

Startup disk Disk caches RAM disks Video and display information [...]
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September 20, 2018

Meet CHTSI Serve Our Popular Managed Service Plan

Service Plans are quickly becoming the norm, we have adjusted our managed plans to suit our customer requests

Due to a demand for a multi-tier plan, we decided that it would be best to provide a service model that our customers wanted. ?Meet CHTSI Serve Our Popular Managed Service Plan, and we now include Online Backup in our CHTSI Serve Max tier.

What Is Included?

Earlier in the year, we linked to a popular blog post asking Maintenance Plans – What Are They??now we are back with a 3 product package to suit your needs and we included:

Automatic Tune-ups Clear Temporary/Junk Files Clear leftover Windows Update Files (often multiple GBs of space taken) Correct [...]
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