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March 24, 2019

Types of Malware and how it impacts your computer

The term Malware is thrown around too often but what does Malware mean?

The term Malware is often used when discussing security and tools to prevent infection from attackers or malicious content. There can be various types of Malware that can cause utter devastation to your computer systems. For example Malware such as Adware, Ransomware, Spyware.

What are the signs that I might be affected?

Often there is a clear indication that you are affected but sometimes it is not so obvious, some signs that your are affected are:

Crashing Emails sent from your account without your knowledge Freezing Issues connecting to networks Pop-up ads Programs running or shutting down [...]
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March 15, 2019

Who Has The Keys To Your Kingdom?

Cyber Security is a key aspect we need to look at in today’s connected world, from our children finding entertainment on YouTube to major businesses transferring billions over the internet. Often overlooked is who has access to what?

An IT Department / IT Company is often trusted with secure passwords to access all their systems, this is fine but you should have checks in place to make sure a single employee doesn’t control access. Such as in a case in the USA, a college fired an employee and the password was then held to ransom for $200,000.

We provide some guidelines to follow below.

Make Sure No Personal Addresses Are Used As A Recovery Option

A [...]

 
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October 7, 2018

Microsoft Will Never Call Because You Have A Virus

We want all our clients and anyone reading this to remember that Microsoft our any other tech company will not call to inform you that you have a virus. The only exception would be like ourselves if you have a company looking after your services.

Computer is running slow and they said they could help

It is all too easy to be offered the chance to resolve any slowless, it has been driving you crazy for weeks or months and now suddenly the nice person on the other end of the phone finally has the solution! NO NO NO.

Apologies fot the outburst but we are contacted all the time by people who are sadly duped out of large amounts of money but actually end up with Malware or [...]

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September 20, 2018

Meet CHTSI Serve Our Popular Managed Service Plan

Service Plans are quickly becoming the norm, we have adjusted our managed plans to suit our customer requests

Due to a demand for a multi-tier plan, we decided that it would be best to provide a service model that our customers wanted. ?Meet CHTSI Serve Our Popular Managed Service Plan, and we now include Online Backup in our CHTSI Serve Max tier.

What Is Included?

Earlier in the year, we linked to a popular blog post asking Maintenance Plans – What Are They??now we are back with a 3 product package to suit your needs and we included:

Automatic Tune-ups Clear Temporary/Junk Files Clear leftover Windows Update Files (often multiple GBs of space taken) Correct [...]
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